Welcome to our support center. Search our knowledge base, track your existing queries, or raise a new support ticket below.
Guides on how to accurately fill out various government forms.
Solve size, format (PDF/JPG), and compression issues.
What to do if your challan or application fee gets stuck.
Report broken links or technical glitches on Form Sahara.
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Government servers (like SSC, UP Police, or UIDAI) often face heavy traffic during form submission deadlines. If a link provided by Form Sahara is not opening, please try accessing the site late at night or early morning when server loads are lower. If it's broken permanently, raise a ticket above.
Most government forms require photos under 50KB and signatures under 20KB. You can use free online image resizers or MS Paint on your computer to reduce the dimensions and file size before uploading.
This is a common bank gateway sync issue. Do not make the payment again immediately. Wait for 24-48 hours for the banking gateway to update the merchant (the government site). Keep your transaction ID/reference number safe.